Delivery Information

How can we help?

How much do you charge for delivery?

Standard delivery is free to any address with a UK Postcode, including Northern Ireland and The Channel Islands.

The minimum order value for online orders is £25. The minimum order value is calculated after all discounts and promotional offers have been applied.

Do you offer a faster delivery option?

Yes! We offer an Express Service with 1-2 day delivery for orders placed before 2pm. There is a nominal charge for this and you are able to select it during your checkout.

Do you deliver in my area?

We deliver FREE to any address with a UK Postcode, including Northern Ireland, The Channel Islands, Isle Of The Man, The Shetlands and The Orkney Islands!

Where is my order?

Your order is fully trackable with Royal Mail.

Once we have the Tracking Number, we will email this to you. Royal Mail will also keep you updated along the way with SMS messages (if you provided your mobile number) and email updates.

What happens if I’m not home when you deliver my order?

Our courier Royal Mail will leave a calling card. You can rearrange online or collect from your local delivery office.

Who can sign for my delivery?

All deliveries must be signed for by the customer, or a person nominated by the customer, who is over 18.

If the order contains alcohol, proof of age may be requested, and Discount Dragon reserves the right to ask to see ID of anyone who looks under the age of 25 and can refuse delivery to anybody that cannot prove they are over 18 years of age.

Proof of identity may also be requested upon delivery. Signature upon receipt of the goods will be proof of delivery.

When will my order be delivered?

Our free Standard Economy service takes 5-7 working days. Our Express upgrade takes 1-2 working days.